Running a federated messaging service exposes the volunteer staff to legal and regulatory requirements, online harms, and myriad questions. IFTAS provides resources to volunteer moderators, administrators, and community managers:
- IFTAS Trust and Safety Library
- Moderator Guides & Howtos | Wellness & Resilience | Legal & Regulatory | Tools & Resources | Community Management | Harms (definitions and example rules/community guidelines) by Actor, Behaviour, Content Type
- Moderator Guides & Howtos | Wellness & Resilience | Legal & Regulatory | Tools & Resources | Community Management | Harms (definitions and example rules/community guidelines) by Actor, Behaviour, Content Type
- DSA Guide for Decentralised Services (EU)
- OSA Guide for Decentralised Services (UK)
- see all Regulatory guidance
- Social Web ISAC Advisories – alerts from IFTAS concerning spam, csam, network abuse and more. See also:
- CARIAD Domain Observatory – denylists that reflect the blocks in place on our Domain Observatory (this represents the blocks seen on over 50% of all known Mastodon accounts). You can import the blocks seen in place on 51%, 66%, or 80% of observed sources.
- Social Web Community Needs Assessment / Annual Reports – our annual survey of social web administrator, moderator, and community manager experience
IFTAS
Nonprofit trust and safety support for volunteer social web content moderators
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